Frequently Asked Questions

Product Questions:

Are your pet feeders suitable for all pets?

Yes, our Papifeed automatic pet feeders are suitable for dogs, cats, rabbits and all other pets!

How are your electronic pet feeders powered?

Our Papifeed electronic pet feeders are powered by electricity and at the same time, have a battery backup. This ensures your pets are fed even during power outages.

General Questions:

Which country do you ship from?

We ship from Singapore to wherever you are located.

Do you offer international shipping?

Yes we do offer worldwide shipping. Shipping rates and delivery time may differ by location.

What is your return policy?

Returns need to be made within 30 days from the date of purchase.

What payment methods do you accept?

We accept payment from Visa, Master, Amex and Union pay.